Thank you for shopping with us. We are committed to providing quality eBooks and paperback books to our customers. Please read our return and refund policy carefully before making a purchase.

1. eBooks (Digital Products)

Due to the nature of digital content, all eBook sales are final and non-refundable once the download or access has been granted.

Exceptions for Refunds on eBooks:

We may offer a refund under the following limited circumstances:

• You were charged multiple times for the same eBook.

• You did not receive access to the eBook due to a technical issue and contacted us within 7 days of purchase.

• The file is corrupted or unreadable and cannot be replaced.

To request a refund for an eligible issue, please contact our support team at [support@techped.net] within 7 days of purchase with your order number and details of the issue.

2. Paperback Books (Physical Products)

You may return or request a replacement for paperback books under the following conditions:

Return Window:

• Returns must be initiated within 14 days of delivery.

Eligibility for Return:

• The book arrived damaged or defective.

• You received the wrong item.

• The product is unused and in its original condition and packaging.

Non-Returnable Items:

• Books with obvious signs of use.

• Any item returned more than 14 days after delivery.

• Sale or clearance items.

Return Process:

1. Contact our support team at [support@yourstore.com] with your order number and reason for return.

2. If approved, we will provide return instructions and a return address.

3. Customers are responsible for return shipping costs unless the return is due to an error we made.

Refunds:

• Once your return is received and inspected, your refund will be processed within 5–7 business days.

• Refunds are issued to the original payment method.

Contact Us

If you have any questions about this policy or need assistance, feel free to contact us at:

📧 Email: [support@techped.net]